Frequently Asked Questions

Thank you for choosing SCRAP BITS to make your next event a BIT more special!  You will find answers to our most commonly asked questions below.

• Lead Times & Shipping
For more detailed information, see our Turnaround Times.

• Do you send Proofs for personalized printed items?
A complimentary digital proof is included free of charge for most personalized orders if requested. Proofs are send via email 2 business days after payment is received for customer approval. No orders will ship without written approval.

Orders placed with "NO PROOF" will save 2 days in processing. See our current Lead Times for more details.

Approvals received after 5pm are considered to be approved on the following business day.  We do take event dates into consideration, so your order may be bumped a day or two if others need their order sooner. Please allow a few extra days during busy seasons (pre-holiday).

• Can I get a DIY Printable?
For more information on our printable files, Click Here.

• Where to print Digital Files?
For suggestions of how and where to print your digital files, Click Here.

• What is your Return Policy?
For more detailed information, see our Returns Policy.

Have more questions?
Contact US!