FAQs

Thank you for choosing SCRAP BITS to make your next event a BIT more special!  You will find answers to our most commonly asked questions below.

Do you send proofs for printed personalized items?

Yes, if requested at checkout, we will send you a proof copy of your order before printing to ensure you are happy and all details are correct. When requested, a courtesy digital proof is sent within 2 business days for review. Changes must be communicated within 24 hours of receipt otherwise the order will ship as proofed.

What if I don't need a proof?

Orders placed with "NO PROOF" will save 2 days in processing. See our current Lead Times for more details.

How do Printable Digital Files Work?

For more information on our printable files, Click Here.

Where and how do I print my digital files?

For suggestions of how and where to print your digital files, Click Here.

When will my custom digital print to be sent?

Typical turn around for digital prints is 2 business days.
Production time for Portrait Prints is 2-3 business days.

When will my order ship?

For more detailed information, see our Turnaround Times.

What is your Return Policy?

For more detailed information, see our Returns Policy.

Have more questions? Contact US!