Current Lead Times (prior to shipping):
Personalized PRINTED Items with NO proof: 2-3 business days
Personalized PRINTED Items with proof: 4-5 business days
Personalized PRINTABLES: 1-2 business days
Instant Downloads: available immediately after purchase
Die Cuts & other Made to Order Items: 4-5 business days
In-Stock items (bags, boxes, etc.): 1-3 business days
Please note that If you are ordering products with different lead times in a single order, all items will ship together and carry the longest processing/lead time.
Our shipping policy and processing rates cover the expenses we incur in processing your order, packing the purchased item(s), transportation and related overhead.
All products are shipped from Lincoln University, PA by USPS.
Once your package leaves our studio, you can expect the following transit times for delivery within the continental* US (barring extreme weather conditions and holidays):
First Class/Flat Rate - 2-5 business days depending on your "ship-to" address.
Priority Mail - 2-3 business days
Priority Mail Express - 1-2 business days
International First Class – Shipping times vary by destination. Please allow at least 2-3 weeks.
Priority Mail International – 6-10 business days to most locations
Priority Mail Express International – 3-5 business days to most locations
Global Express Guaranteed - 1-3 business days to most locations
You will receive an email the day your order is shipped which will include tracking information. We guarantee packages are delivered to the USPS. However, from this point, we do not take responsibility for the delivery of the shipment to you. Residential deliveries that do not require signature may be left in a safe place, out of sight and out of weather at the driver's discretion. This could include the front door, side porch, back porch and garage area.
There is typically not tracking or delivery confirmation for international orders. We will do our very best to ensure the delivery of your item, but if your customs or immigration seizes the item, unfortunately, there is nothing we can do. Please ensure that you have received packages from the United States before as we DO NOT REFUND FOR LOST OR UNDELIVERED INTERNATIONAL PACKAGES.